Value lives in your customer’s head. It’s not enough to do something well; it has to satisfy a big,
relevant need for your most important members.
Persuade more members to pay attention and engage through a proven seven-step process to
discover your unique value from their perspective.
Breakthrough Value lays out the seven steps, along with actions and a detailed project plan to
help you accomplish the work.
Marc Lebowitz, former CEO, ACAR
“All of this depends so much on having the right leadership in place; a talented and able staff and a really strong project leader. I can thank everyone connected to ACAR for getting us there and thank Melynn for doing an absolutely amazing job in guiding us the rest of the way.”
Kit Fitzgerald, former President, ACAR
“I thoroughly enjoyed all aspects of the week. I feel energized and refreshed from looking at the association from a completely different perspective yesterday. You did exactly what I envisioned for the task force this year, but in a way that we never would have been able to accomplish on our own.”
Stacey Hartman, VP of Communications, IAR
“Developing a value proposition is a must for any organization that serves people. It answers the question, “What do you do for me?” Ours allows us to communicate with confidence and speed, strengthening our brand. Developing our value proposition with Melynn truly changed IAR’s trajectory for the better. We refer to and use our value proposition daily.”
Sheila Dodson, former CEO, CAR
“Associations must adapt in order to remain viable. We need to be able to articulate our value to members because the business environment has changed. There is competition for the services our organization provides. For our association to be successful, we must have successful members. Our value proposition allows us to articulate the tangible offerings that are most valuable to our members in a way that narrows the focus to what we know they need most – not what we think they need. Our value proposition is the differentiator between us and the providers of similar services.”
Jolon Ruch, former President, CAR
“What a genuine opportunity to rediscover CAR’s Value Proposition. The process clearly defines what CAR does well that our members need most. Now leadership and staff can focus and communicate our Value Proposition with confidence and integrity.”
Christine Bauder, former Association Executive, BEAR
“Completing the value proposition message was motivating to our task force. It was only surpassed by what we learned while going through each step of the process.”